If you have returned the entire order, you will receive a credit note once the return is registered by the online store. Please note that some online stores deduct the return shipping cost from the credit note, in accordance with the store’s return policy. If you have paid for shipping for your order, this will also not be refunded.
A credit note is a document that cancels all or part of an invoice that has already been sent. The credit note is used when correcting an invoice.
If you have paid an invoice that has been credited and have not received the money back within 7 working days, please contact our customer service.