If you have received an invoice but did not place an order, it may be an attempted fraud.
We recommend that you report the case to the authorities. You will need to send us a copy of the police report confirmation so that we can proceed with the matter.
Additionally, we encourage you to block your personal ID number for credit assessments with Dun and Bradstreet. For more information, visit the Data Protection Authority's website. (LINK)
If a credit block is placed, it will not be possible to make purchases through our partners using invoice as a payment method in the future.
If you choose Riverty invoice for your online shopping, you can log into the MyRiverty customer portal with your BankID to manage and see the status of your invoices.
If you have shopped in an online store and have questions regarding payment with Riverty invoice, you can send us an e-mail to customercare@riverty.no or call us: 22 87 89 30.
Our opening hours are Monday to Friday from 8am to 4pm.