If you have received a debt collection notice, we have not received your payment before the due date.
A debt collection notice is not the same as debt collection, but a notification that the invoice will be sent to debt collection if the amount is not paid.
The amount of the debt collection notice includes a fee and is due in 14 days.
If you have already paid the invoice, please send us a copy of the receipt.
The payment receipt must contain:
- Date of payment
- Amount paid
- KID number used for payment
- Account number paid from
- Account number paid to
You will find our contact information at the bottom of your invoice.