General
How automatic number plate recognition works
App & WEB
- I want to pay for the parking within 48 hours
- Which app can I use?
- Automatic payment
- How to stop an ongoing parking?
- Changes in the app
- I have been charged a parking fee in the app for a car I don’t own
Payment Machine
App & Payment Machine
Invoice information
Pay
The invoice is incorrect
- I have an objection to the invoice
- I paid in the app/payment machine, why have I received an invoice?
- I was not parked for as long as I have been invoiced for
- The car has not been at the location I have been invoiced for
- I have received an invoice for a vehicle I don’t own
- I am a member of the customer club, but I have received an invoice
Invoice
Collection notice
Dept collection
Dept Collection and collection notice
Information about contract parking
I have a rented parking space
Contract parking/ rental agreement
Privacy policy
Security
Privacy policy and security
Privacy policy
Security
collection notice
Debt collection
Delivery
Returns
General
General
I have payed
How to pay
I have received an invoice
Invoice
Privacy policy
Collection notice
Make a complaint
General
About Sanction fee
General
Privacy policy
Security
Collection notice
Debt collection
Delivery
Return
Installment payments
- How do installment payments work?
- When do I need to pay the monthly invoice?
- Can I add more orders/invoices to my installment account?
- How can I pay my full outstanding balance?
- Can I pause or postpone the due date of my monthly invoice?
- My payment in the portal failed